Refund and Returns Policy

Full-Time Private School Tuition

Tuition for Ignite Learning’s full-time private school program is refundable according to the following schedule:

• Within the first two (2) weeks of the semester: 100% refund of tuition (minus the cost of the physical curriculum, if applicable).
• After two (2) weeks of the semester: no tuition refunds will be issued.

Instructional materials, supply kits, technology fees, and third-party vendor costs that have already been purchased or distributed are non-refundable.

Individual Courses and Supplemental Programs

Refunds for supplemental courses, single-course enrollments, summer school programs, and asynchronous course offerings are available only if the student withdraws prior to accessing course materials or beginning coursework.

Once a student has accessed the course platform, downloaded materials, attended instruction, or submitted assignments, the course shall be considered active and non-refundable.

Dual Enrollment Courses

Dual Enrollment and college-credit courses are subject to the refund policies, withdrawal deadlines, and billing procedures established by the applicable partner college or university. Ignite Learning will issue refunds, if applicable, in accordance with the policies and determinations of the partnering institution.

Refund eligibility, timing, and amounts may vary depending on the college’s published refund schedule and the student’s withdrawal date.

Withdrawal Process

All withdrawal and refund requests must be submitted in writing to Ignite Learning administration. Please send all refund requests to arends@learningignite.com. Refund eligibility shall be determined based on the official withdrawal date received by Ignite Learning.

Exceptional Circumstances

Ignite Learning recognizes that unforeseen circumstances may arise. Requests involving medical emergencies, family relocation, or other significant hardships will be reviewed on a case-by-case basis.

Refunds or account adjustments may be granted at Ignite Learning’s discretion based on the specific circumstances and supporting documentation provided.

Compliance Requirements for Scholarship Students

Payments made through UFA are refunded directly to UFA for return to the student’s scholarship account. We do not issue refunds directly to parents or students for scholarship-funded tuition. Refunds follow the same standard policy used for all students.

• Equal treatment: scholarship students are charged the same tuition and follow the same refund rules as all other students in the same program.
• Transfers: families are never required to give up their right to transfer to another approved provider during the school year.
• Withdrawal notice: if a scholarship student withdraws, we notify Odyssey/UFA within five (5) business days.
• Non-discrimination: Ignite Learning complies with all applicable federal non-discrimination laws, including 42 U.S.C. § 2000d.

This policy is section 2.1 of the Ignite Learning Student Handbook (PDF).